Welcome to Evolved IDs Customer Support!


We're only open on weekdays, not weekends! Weekend tickets will be replied on Monday so please be patient :)


Before you send in a ticket...

Make sure you have your order number - without it we can't do anything

How to Submit a Ticket

  1. Click “Submit a Ticket”
  2. Enter your name, Account Email, Ticket Subject & your message.
  3. Retain your Ticket’s Tracking ID!

Note: You cant check replies if you don't have your Ticket's Tracking ID!

How to Check For Replies to your Ticket

  1. Click “View Existing ticket”
  2. Enter your Ticket’s Tracking ID
  3. Click your ticket to view the reply

 

CHECK YOUR "My Orders" PAGE FOR STATUS UPDATES BEFORE YOU SEND IN A TICKET!

The statuses on your account are explained in the FAQ. Please look there before submitting a ticket :)

If your order is missing pictures or you need to edit information, try to edit your order on your "My Orders" page before paying by clicking "View/Edit". If you already paid send a ticket in with your order number and names of those you need to edit and we'll see if its not too late.

 

Cash App, PayPal, & Zelle have an extra 20% fee! Use BTC to avoid fees.

Sent your payment and it's not showing as paid?
It can take 1-4 days for your payment to be picked up! Past that time period? Send in your order number & bitcoin hash 160 for bitcoin orders, or your order number and picture of your payment receipt for all other payment types.